Contacts
Contact us
Do you need advice on choosing products, to check the status of an order, product availability, or to resolve a return or complaint?
We are here for you – you can call us, send us an e-mail, or use the chat (bottom right).
Personal collection and shop in Prague
Personal collections are possible during opening hours Mon–Fri 9:00–17:00. By prior arrangement by phone, we will be happy to wait for you longer as well. If you would like advice, please stop by – our specialists will be happy to help you.
Please wait for the e-mail confirming that the goods are ready before collecting your order or check availability by phone, so that you do not come to us unnecessarily. 🙂
Complaints centre
Higarden s.r.o. – Naarden Complaints Centre
Na Hůrce 1077/4a
161 00 Praha
Registered office
Poděbradská 1099/166
Praha 9 – Hloubětín
198 00
For invoicing purposes only
Bank details
CZK account (Czech payments)
2900845278/2010 (Fio banka)
IBAN: CZ3520100000002900845278
BIC/SWIFT: FIOBCZPPXXX
Note: The prefix does not need to be filled in.
EUR account (SK and foreign payments)
2000916691/2010 (Fio banka)
IBAN: CZ4220100000002000916691
BIC/SWIFT: FIOBCZPPXXX
Note: Pay in EUR as a SEPA/Euro payment – usually without fees. If you are unsure, please write to us.
Company details
Higarden s.r.o., Poděbradská 1099/166, Praha 14 – Hloubětín, 198 00
IČ: 04319346 · DIČ: CZ04319346 · We are VAT payers.
Registered with the Municipal Court in Prague, Section C, Insert 245762.